commercial services provided

lighting

There's an exciting variety of lighting solutions available to homes today. M&S Electrical will ensure we fulfil your every requirement.

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building developments

From fully wiring a site through to security systems being fitted, or assistance with both internal and external lighting , M&S Electrical are the electricians for the job.

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inspections & testing

We offer a high-level of service for all areas of electrical works, from testing in the home to repairs and ongoing maintenance.

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Emergency

If you are left without electricity or are in  dangerous situation, our qualifed eectrical engineers will be on site quickly to locate and rectiy the fault.

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Complaints Policy

Complaints:
We always endeavour to provide the best service for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things right as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call, write or email us.

We aim to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted Traders in the first instance on 0117 456 6032.

12 Bullfinch Close, Sevenoaks, TN13 2BB

Office: 01732 247660 Emergency Line: 07894 445865

 

©2019 M&S Electrical Services LTD - Registered in England - Company Registration: 10283582 - VAT: 259 7819 43