inspections & Testing

 

We pride ourselves on providing a high-level of service for all of our clients. Our team have built an excellent reputation for providing an efficient and competitively priced service. From the moment you engage our testing services we will always act with complete transparency and will strive to exceed your expectations throughout the project.

Fixed wire testing (EICR)

Overtime, electrical wiring systems in a home can become damaged and unsafe. Our experienced electricians are able to carry out a thorough visual and electrical test to ensure the wiring, panels, light fittings and electrical sockets are correctly functioning. To ensure you and your family are safe at all times, testing should be conducted at least every 5-10 years.

Electrical Installations Testing

M&S Electrical carry out all required fixed wiring installation checks on all new works to ensure that they meet the relevant regulations, this apply s to minor works certification.  

PAT testing

In all homes there is a danger of appliances becoming damaged overtime, resulting in potential dangers and risk of fires. Our team are able to provide a full PAT service and will test everything in your home from televisions and irons to computers and kettles, giving you complete peace of mind.

Fire alarms

A correctly working smoke and fire alarm system is an essential aspect of keeping you and your family safe. Whether you are a landlord or letting agent looking to meet your regulations or a homeowner wanting to test your current warning system, we can help.

Emergency lighting

Many homeowners do not consider the testing of emergency lighting for the home, as it is usually only a requirement for commercial properties. However, if your family were in a dangerous situation, emergency lighting could be essential for quickly guiding them to safety.

 

Complaints Policy

Complaints:
We always endeavour to provide the best service for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things right as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call, write or email us.

We aim to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted Traders in the first instance on 0117 456 6032.

12 Bullfinch Close, Sevenoaks, TN13 2BB

Office: 01732 247660 Emergency Line: 07894 445865

 

©2019 M&S Electrical Services LTD - Registered in England - Company Registration: 10283582 - VAT: 259 7819 43