Safety & Maintenance

 

As a homeowner, it is important to make sure the environment you live in is safe and well maintained. Here at M&S Electrical, our experienced and fully qualified electricians are on hand to carry out a choice of tasks to ensure your home is safe for you and your family.

Fuse box replacement

It is very common for homes to be fitted with a traditional style fuse board but unfortunately, they do not offer the same level of protection that modern trip switch boards provide. Installation of a new fuse box is a great way to upgrade your property’s electrical system, without undertaking a complete rewiring project.

Rewiring

Updating the wiring of your home is an important aspect to consider when planning the maintenance of your property. It is advisable to update the wiring of a property roughly every 30 years, to ensure the system is in line with the latest safety regulations.
Electrical fittings will gradually deteriorate, and the older systems are not designed to cope with the modern technology the majority of us have in our homes. Our team are highly regarded across the area because of our efficiency. We will get to work quickly and efficiently with minimal disruption to your home life.
With our expert team of electricians, we can complete rewiring projects of all scales. Once the project is complete, we will work with you to devise a scheduled testing and maintenance plan which will guarantee your home is always kept safe.

 

Complaints Policy

Complaints:
We always endeavour to provide the best service for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things right as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call, write or email us.

We aim to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted Traders in the first instance on 0117 456 6032.

12 Bullfinch Close, Sevenoaks, TN13 2BB

Office: 01732 247660 Emergency Line: 07894 445865

 

©2019 M&S Electrical Services LTD - Registered in England - Company Registration: 10283582 - VAT: 259 7819 43